Legal
Privacy policy
Last updated: October 2026
Tribalink is operated by Cyber City Technology ("we", "us"). This policy explains what we collect when you use the Tribalink app and website, why we collect it, and the choices you have. We handle personal data in line with the Nigeria Data Protection Act 2023.
What we collect
- Account details: your phone number, your email address if you add one, and your password (stored in a form we cannot read).
- Identity verification: your National Identification Number (NIN) is checked with a licensed verification provider. From that record we receive your verified name and photo, which become your profile name and picture. A selfie is used once to match you to that photo.
- Cultural background: your state of origin, LGA and tribe, which you choose from fixed lists and cannot change later.
- Content you create: posts, photos, videos, stories, comments, messages and your bio.
- Wallet activity: top ups, Show Love you send or receive, withdrawals, and the bank account you withdraw to.
- Technical data: basic device and usage information needed to run and secure the app.
How we use it
- To create and secure your account and keep fake accounts and impersonation out.
- To show you posts and people from your tribe, LGA, state and the wider community.
- To deliver messages, notifications and live sessions.
- To process payments, Show Love and withdrawals, and to prevent fraud.
- To answer support requests and improve the app.
Who we share it with
We do not sell your personal data. We share only what is needed with services that help us run Tribalink: an identity verification provider (NIN checks), a payment provider (card payments and bank transfers), an SMS provider (verification codes), and cloud storage for your photos and videos. Other members see your name, photo, cultural background, bio and the content you post. Your phone number, NIN and wallet details are not shown to other members.
How long we keep it
We keep your information while your account is active. If you deactivate or ask us to delete your account, we remove or anonymise your personal data, except where the law requires us to keep certain records, such as payment records.
Your choices
- You can edit your bio and banner, and block or report other members, inside the app.
- You can switch on two step verification and change your password in Settings.
- You can ask us to access, correct or delete your data by contacting us.
Security
We protect your data with encryption in transit, access controls and monitoring. No system is perfectly secure, so please keep your password private.
Children
Tribalink is for adults. If you believe a child has created an account, contact us and we will remove it.
Changes to this policy
If we make important changes, we will tell you in the app or on this page before they take effect.
Contact us
Questions or requests: support@tribalink.net, or Tribalink Support on WhatsApp at +2347012516654.